Atmosphere and service quality impact on healthcare outcome

Ritu Narang; Pia Polsa; Alabi Soneye; Wei Fuxiang

doi:10.1108/IJHCQA-12-2013-0142

Atmosphere and service quality impact on healthcare outcome

Ritu Narang
, Pia Polsa
, Alabi Soneye
, Wei Fuxiang

Marketing, Helsinki

Research output: Contribution to journal › Article › Scientific › peer-review

13 Citations (Scopus)

Original language	English
Peer-reviewed scientific journal	International Journal of Health Care Quality Assurance
Volume	28
Issue number	2
Pages (from-to)	129-140
ISSN	0952-6862
DOIs	https://doi.org/10.1108/IJHCQA-12-2013-0142
Publication status	Published - 2015
MoE publication type	A1 Journal article - refereed

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

512 Business and Management
Business, Markets and Societal Dynamics

Access to Document

10.1108/IJHCQA-12-2013-0142

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Cite this

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title = "Atmosphere and service quality impact on healthcare outcome",

keywords = "512 Business and Management, Business, Markets and Societal Dynamics",

author = "Ritu Narang and Pia Polsa and Alabi Soneye and Wei Fuxiang",

year = "2015",

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AU - Narang, Ritu

AU - Polsa, Pia

AU - Soneye, Alabi

AU - Fuxiang, Wei

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KW - 512 Business and Management

KW - Business, Markets and Societal Dynamics

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JO - International Journal of Health Care Quality Assurance

JF - International Journal of Health Care Quality Assurance

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