Expanding understanding of service exchange and value co-creation: a social construction approach

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1123 Citations (Scopus)

Original language	English
Peer-reviewed scientific journal	Journal of the Academy of Marketing Science
Volume	39
Issue number	2
Pages (from-to)	327-339
Number of pages	13
ISSN	0092-0703
DOIs	https://doi.org/10.1007/s11747-010-0200-y
Publication status	Published - 2011
MoE publication type	A1 Journal article - refereed

Keywords

@article{79fc47b42b2b40d395c6407c812320d5,

title = "Expanding understanding of service exchange and value co-creation: a social construction approach",

keywords = "512 Business and Management",

author = "Bo Edvardsson and B{\aa}rd Tronvoll and Thorsten Gruber",

year = "2011",

doi = "10.1007/s11747-010-0200-y",

language = "English",

volume = "39",

pages = "327--339",

journal = "Journal of the Academy of Marketing Science",

issn = "0092-0703",

publisher = "Springer New York",

number = "2",

}

TY - JOUR

T1 - Expanding understanding of service exchange and value co-creation

T2 - a social construction approach

AU - Edvardsson, Bo

AU - Tronvoll, Bård

AU - Gruber, Thorsten

PY - 2011

Y1 - 2011

KW - 512 Business and Management

U2 - 10.1007/s11747-010-0200-y

DO - 10.1007/s11747-010-0200-y

M3 - Article

SN - 0092-0703

VL - 39

SP - 327

EP - 339

JO - Journal of the Academy of Marketing Science

JF - Journal of the Academy of Marketing Science

IS - 2

ER -