Exploring value-in-experience through the customers’ lifeworld: Empirical insights from the healthcare sector

Kyriakos Apostolou

Exploring value-in-experience through the customers’ lifeworld: Empirical insights from the healthcare sector

Kyriakos Apostolou

CERS - Centre for Relationship Marketing and Service Management, Helsinki

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

Original language	English
Title of host publication	Serving with SISU: Sustainability, Inclusion, and Societal Uplift
Publication status	Submitted - 2026
MoE publication type	B3 Article in conference proceedings
Event	Frontiers in Service 2026: Serving with SISU: Sustainability, Inclusion, and Societal Uplift - Hanken School of Economics, Helsinki, Finland Duration: 28.06.2026 → 02.07.2026 https://www.hanken.fi/en/departments-centres/department-marketing/research-center-cers/2026-frontiers-service

Cite this

@inproceedings{a9be946b685a4e8fb0a949d579adb8e3,

title = "Exploring value-in-experience through the customers{\textquoteright} lifeworld: Empirical insights from the healthcare sector",

author = "Kyriakos Apostolou",

year = "2026",

language = "English",

booktitle = "Serving with SISU: Sustainability, Inclusion, and Societal Uplift",

note = "Frontiers in Service 2026 : Serving with SISU: Sustainability, Inclusion, and Societal Uplift, Frontiers2026 ; Conference date: 28-06-2026 Through 02-07-2026",

url = "https://www.hanken.fi/en/departments-centres/department-marketing/research-center-cers/2026-frontiers-service",

}