@book{5e34698b0b4a42f5b5f4b90732bc1469,
title = "Personalized care with mass production efficiency: Design principles of a virtual care operator",
keywords = "512 Business and Management, mass personalization, digital health, integrated care, 222 Other engineering and technologies, service engineering, Design science",
author = "Paul Lillrank and Paulus Torkki and Satu Kaleva and Henni Tenhunen and Kahlil, \{Fares Georges\}",
year = "2022",
language = "English",
publisher = "Aalto-yliopisto",
address = "Finland",
}