Retailers' practical interpretation of sustainability in last mile delivery

Helleke Heikkinen; Anna Aminoff; Virva Tuomala

Retailers' practical interpretation of sustainability in last mile delivery

Helleke Heikkinen^*
, Anna Aminoff
, Virva Tuomala

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

Abstract

The increase in e-commerce is creating a growing number of last mile deliveries in
urban areas. Last mile delivery (LMD) is costly, complex, and poses many
environmental and social sustainability challenges. Retailers play a key role in
increasing the sustainability of LMD. This study explores retailers' practical
interpretation of sustainability in LMD and contributes by shedding light on retailer's
practical interpretations of and perspectives on sustainability. The results show that
retailers interpret sustainability in LMD as environmental sustainability that can be
tackled through carbon compensation. Their perspective on sustainability, as manifested in their LMD operations, can be described as instrumental.

Original language	English
Title of host publication	Proceedings of the 9th Sustainable Opeorations and Supply Chain Forum 2022
Publication date	2022
Publication status	Published - 2022
MoE publication type	B3 Article in conference proceedings
Event	9th Sustainable Opoerations and Supply Chains Forum 2022 - Zagreb, Croatia, Zagreb, Croatia Duration: 21.03.2021 → 22.03.2022 Conference number: 9 https://euroma-sustainabilityforum.org/location-info-and-how-to-get-here/

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities
SDG 12 Responsible Consumption and Production
SDG 13 Climate Action

Keywords

512 Business and Management
last-mile delivery
Sustainability
retail

OpenUrl availability

Full text

ISMILE: Innovative sustainable urban last mile: small vehicles and business models
Aminoff, A. (Project participant) & Tuomala, V. (Project participant)
01.09.2020 → 31.08.2023
Project: Externally funded project

Cite this

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title = "Retailers' practical interpretation of sustainability in last mile delivery",

abstract = "The increase in e-commerce is creating a growing number of last mile deliveries in urban areas. Last mile delivery (LMD) is costly, complex, and poses many environmental and social sustainability challenges. Retailers play a key role in increasing the sustainability of LMD. This study explores retailers' practical interpretation of sustainability in LMD and contributes by shedding light on retailer's practical interpretations of and perspectives on sustainability. The results show that retailers interpret sustainability in LMD as environmental sustainability that can be tackled through carbon compensation. Their perspective on sustainability, as manifested in their LMD operations, can be described as instrumental.",

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author = "Helleke Heikkinen and Anna Aminoff and Virva Tuomala",

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booktitle = "Proceedings of the 9th Sustainable Opeorations and Supply Chain Forum 2022",

note = "9th Sustainable Opoerations and Supply Chains Forum 2022 ; Conference date: 21-03-2021 Through 22-03-2022",

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T1 - Retailers' practical interpretation of sustainability in last mile delivery

AU - Heikkinen, Helleke

AU - Aminoff, Anna

AU - Tuomala, Virva

N1 - Conference code: 9

PY - 2022

Y1 - 2022

N2 - The increase in e-commerce is creating a growing number of last mile deliveries in urban areas. Last mile delivery (LMD) is costly, complex, and poses many environmental and social sustainability challenges. Retailers play a key role in increasing the sustainability of LMD. This study explores retailers' practical interpretation of sustainability in LMD and contributes by shedding light on retailer's practical interpretations of and perspectives on sustainability. The results show that retailers interpret sustainability in LMD as environmental sustainability that can be tackled through carbon compensation. Their perspective on sustainability, as manifested in their LMD operations, can be described as instrumental.

AB - The increase in e-commerce is creating a growing number of last mile deliveries in urban areas. Last mile delivery (LMD) is costly, complex, and poses many environmental and social sustainability challenges. Retailers play a key role in increasing the sustainability of LMD. This study explores retailers' practical interpretation of sustainability in LMD and contributes by shedding light on retailer's practical interpretations of and perspectives on sustainability. The results show that retailers interpret sustainability in LMD as environmental sustainability that can be tackled through carbon compensation. Their perspective on sustainability, as manifested in their LMD operations, can be described as instrumental.

KW - 512 Business and Management

KW - last-mile delivery

KW - Sustainability

KW - retail

M3 - Conference contribution

BT - Proceedings of the 9th Sustainable Opeorations and Supply Chain Forum 2022

T2 - 9th Sustainable Opoerations and Supply Chains Forum 2022

Y2 - 21 March 2021 through 22 March 2022

ER -

Retailers' practical interpretation of sustainability in last mile delivery

Abstract

UN SDGs

Keywords

OpenUrl availability

Fingerprint

Projects

ISMILE: Innovative sustainable urban last mile: small vehicles and business models

Cite this