Um modelo de qualidade de servicio e suas implicacoes o marketing (A service quality odel and its marketing implications)

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	Portuguese
Peer-reviewed scientific journal	Revista de Administracao de Empresas
Volume	46
Issue number	4
Pages (from-to)	88-95
Number of pages	8
ISSN	0034-7590
Publication status	Published - 2006
MoE publication type	A1 Journal article - refereed

OpenUrl availability

@article{442b35b4cdb946ecaf7a052d70e5adf8,

title = "Um modelo de qualidade de servicio e suas implicacoes o marketing (A service quality odel and its marketing implications)",

author = "Christian Gr{\"o}nroos",

year = "2006",

language = "Portugisiska",

volume = "46",

pages = "88--95",

journal = "Revista de Administracao de Empresas",

issn = "0034-7590",

publisher = "Fundacao Getulio Vargas",

number = "4",

}