Understanding and advancing service experience co-creation

Research output: Contribution to journal › Article › Scientific

Original language	English
Peer-reviewed scientific journal	Journal of Service Management
Volume	26
Issue number	2
ISSN	1757-5818
DOIs	https://doi.org/10.1108/JOSM-02-2015-0045 https://doi.org/10.1108/JOSM-02-2015-0045
Publication status	Published - 2015
MoE publication type	B1 Journal article

Keywords

@article{dedb5a74f0504c939f9aab44dfae1d4b,

title = "Understanding and advancing service experience co-creation",

keywords = "512 Business and Management",

author = "Elina Jaakkola and Anu Helkkula and Leena Aarikka-Stenroos",

year = "2015",

doi = "10.1108/JOSM-02-2015-0045",

language = "English",

volume = "26",

journal = "Journal of Service Management",

issn = "1757-5818",

publisher = "Emerald Group Publishing",

number = "2",

}

TY - JOUR

T1 - Understanding and advancing service experience co-creation

AU - Jaakkola, Elina

AU - Helkkula, Anu

AU - Aarikka-Stenroos, Leena

PY - 2015

Y1 - 2015

KW - 512 Business and Management

U2 - 10.1108/JOSM-02-2015-0045

DO - 10.1108/JOSM-02-2015-0045

M3 - Article

SN - 1757-5818

VL - 26

JO - Journal of Service Management

JF - Journal of Service Management

IS - 2

ER -