A dynamics perspective on customer experiences

Michaela Lipkin; Kristina Heinonen

A dynamics perspective on customer experiences

Michaela Lipkin
, Kristina Heinonen

Marknadsföring, Helsingfors

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig

Originalspråk	Engelska
Titel på värdpublikation	The 8th Nordic Workshop on Relationship Dynamics (NoRD2014) proceedings
Utgivningsdatum	2014
Status	Publicerad - 2014
MoE-publikationstyp	B3 Icke-referentgranskad artikel i konferenspublikation
Evenemang	8th Nordic Workshop on Relationship Dynamics (NoRD) - Oslo, Oslo, Norge Varaktighet: 15.10.2014 → 17.10.2014 Konferensnummer: 8

Nyckelord

512 Företagsekonomi
KOTA2014

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@inproceedings{7aeafb84ecd14ee29064a5788f1f34a4,

title = "A dynamics perspective on customer experiences",

keywords = "512 Business and Management, KOTA2014",

author = "Michaela Lipkin and Kristina Heinonen",

note = "No full paper was found Volume: Proceeding volume: ; 8th Nordic Workshop on Relationship Dynamics (NoRD), NoRD ; Conference date: 15-10-2014 Through 17-10-2014",

year = "2014",

language = "English",

booktitle = "The 8th Nordic Workshop on Relationship Dynamics (NoRD2014) proceedings",

}

TY - GEN

T1 - A dynamics perspective on customer experiences

AU - Lipkin, Michaela

AU - Heinonen, Kristina

N1 - Conference code: 8

PY - 2014

Y1 - 2014

KW - 512 Business and Management

KW - KOTA2014

M3 - Conference contribution

BT - The 8th Nordic Workshop on Relationship Dynamics (NoRD2014) proceedings

T2 - 8th Nordic Workshop on Relationship Dynamics (NoRD)

Y2 - 15 October 2014 through 17 October 2014

ER -