A lean approach to service productivity improvements: Synergy or oxymoron?

Per Carlborg; Daniel Kindström; Christian Kowalkowski

doi:10.1108/MSQ-04-2013-0052

A lean approach to service productivity improvements: Synergy or oxymoron?

Per Carlborg
, Daniel Kindström
, Christian Kowalkowski

Marknadsföring, Helsingfors

Linköping University

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

60 Citeringar (Scopus)

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	Managing Service Quality
Volym	23
Nummer	4
Sidor (från-till)	291-304
ISSN	0960-4529
DOI	https://doi.org/10.1108/MSQ-04-2013-0052
Status	Publicerad - 2013
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

512 Företagsekonomi
KOTA2013
Equis Base Room

Åtkomst av dokument

10.1108/MSQ-04-2013-0052

MSQ_LeanAccepterat manuskript (AAM), 263 KB

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