Excusez-Moi, Je N'Ai Pas Compris: The Impact of Language Differences on Service Encounter Evaluations

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Originalspråk	Engelska
Titel på värdpublikation	2011 Frontiers in Service Conference
Utgivningsdatum	2011
Status	Publicerad - 2011
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	2011 Frontiers in Service Conference - Cleveland, Ohio, USA Varaktighet: 30.06.2001 → 03.07.2011 Konferensnummer: 20th

Nyckelord

@inproceedings{80fd9ca1152d4e8e9cc9d184c7bcc0f5,

title = "Excusez-Moi, Je N'Ai Pas Compris: The Impact of Language Differences on Service Encounter Evaluations",

keywords = "512 Business and Management, 612,1 Languages, KOTA2011",

author = "Jonas Holmqvist and \{Van Vaerenbergh\}, Y",

note = " Volume: Proceeding volume: ; 2011 Frontiers in Service Conference ; Conference date: 30-06-2001 Through 03-07-2011",

year = "2011",

language = "English",

booktitle = "2011 Frontiers in Service Conference",

}