Mitigating Supply Chain Disruptions Through Procurement Process Modularity: A Comparative Case Study

The purpose of this research is to identify how process modularity within procurement activities supported supply chain responsiveness during the COVID-19 pandemic. A multi- case study approach was adopted to compare four international humanitarian organizations operating in a fast-changing environment which was severely affected by the pandemic. The findings identify key facilitating factors which affect responsiveness through the activating, de-activating, and re-sequencing of process modules. This research has implications for how IHOs invest in strategies for sourcing and continuity of supplies in emergencies.