Presence – A Complement to Service Interaction

Tore Strandvik; Kristina Heinonen

Presence – A Complement to Service Interaction

Marknadsföring, Helsingfors

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Originalspråk	Engelska
Titel på värdpublikation	Proceedings of the International Research Symposium on Service Excellence in Management (QUIS), June 12-15 2017, Porto, Portugal
Utgivningsdatum	2017
Status	Publicerad - 2017
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	2017 International Research Symposium on Service Excellence in Management (QUIS) - University of Porto, Porto, Portugal Varaktighet: 12.06.2017 → 15.06.2017 Konferensnummer: 15 https://web.fe.up.pt/~quis15/

Nyckelord

512 Företagsekonomi

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@inproceedings{ab8fa4ff0af0430da1b37c0abe3f3e0d,

title = "Presence – A Complement to Service Interaction",

keywords = "512 Business and Management",

author = "Tore Strandvik and Kristina Heinonen",

note = " Volume: Proceeding volume: ; 2017 International Research Symposium on Service Excellence in Management (QUIS), QUIS ; Conference date: 12-06-2017 Through 15-06-2017",

year = "2017",

language = "English",

booktitle = "Proceedings of the International Research Symposium on Service Excellence in Management (QUIS), June 12-15 2017, Porto, Portugal",

url = "https://web.fe.up.pt/\textasciitilde{}quis15/",

}

TY - GEN

T1 - Presence – A Complement to Service Interaction

AU - Strandvik, Tore

AU - Heinonen, Kristina

N1 - Conference code: 15

PY - 2017

Y1 - 2017

KW - 512 Business and Management

M3 - Conference contribution

BT - Proceedings of the International Research Symposium on Service Excellence in Management (QUIS), June 12-15 2017, Porto, Portugal

T2 - 2017 International Research Symposium on Service Excellence in Management (QUIS)

Y2 - 12 June 2017 through 15 June 2017

ER -