@article{0765f7b26b034ecca6f7406e294a9090,
title = "Technology readiness and the evaluation and adaption of self-service technologies",
author = "Veronica Liljander and Filippa Gillberg and Johanna Gummerus and \{van Riel\}, Allard",
note = "Baserat p{\aa} Filippas ekonomavhandling. Man b{\"o}r d{\"a}rf{\"o}r r{\"a}kna med att tre f{\"o}rfattare {\"a}r fr{\aa}n Hanken, {\"a}ven om hon nu jobbar i n{\"a}ringslivet. Volume: Proceeding volume: ",
year = "2006",
language = "English",
volume = "13",
pages = "177--191",
journal = "Journal of Retailing and Consumer Services",
issn = "0969-6989",
publisher = "Elsevier Ltd",
number = "3",
}